Car Hire: FAQs

Q: What is included in the rate?

A: Car hire rates are fully inclusive of unlimited mileage, any airport fees or surcharges, local taxes, third party liability insurance, theft protection and a collision damage waiver.


Q: What are the fuel terms and conditions?

A: There are lots of variations in the fuel conditions and this depends on the rental partner and the length of the rental. In most cases suppliers require you to pay for a full tank of fuel and return the vehicle empty although others may require a deposit and you return the vehicle full. Please check which condition applies when you are requesting a vehicle via the website.


Q: Do vehicles require a deposit?

A: A deposit is usually required on arrival to pick up the rental vehicle and more often then not this must be in the form of a credit card in the lead drivers name. Should the vehicle be damaged during the rental, the deposit is often used to cover the insurance excess applied to the rental partner. This conditions varies from supplier to supplier so its best you check whilst making a reservation the exact condition which applies to your vehicle


Q: What do we do upon arriving at the pick up location?

A: When arriving at the rental pick up location you will need to present you car rental voucher supplied by, a driving license and any specific items as mentioned in the rental partners terms and conditions as detailed on the website. These car include a form of deposit or utility bills if requested.

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